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Job Opportunities @ CBORD - Complete List

Where talent and teamwork produce inspired results.
Where talent and teamwork produce inspired results.

Data Management
Data Management Associate
Maintain databases utilizing CBORD products to support large customer and direct database projects for clients within database services. Responsibilities include participation in the establishment and maintenance of database standards, creating and maintaining data. Able to learn quickly without direction, ability to manage multiple tasks/projects simultaneously. Portray a positive solution oriented attitude and assumes a leadership role in business situations.
Qualifications: Bachelors degree and food production/nutrition experience desired. Efficiency in Word, Excel and Outlook required.
Travel: Occassional
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Technical Writing
Technical Writer
Write and edit software and hardware bulletins, specifications, customer release notes, user manuals, online help systems, and reference guides according to established standards. Candidate will work with product management, marketing, development, service and quality assurance teams to produce high-quality end-user and technical documentation. Candidate must be able to explain complex material with simple language and meaningful diagrams, maintain the customer documentation web site, and archive documents. This position is located in the Ithaca, New York office.
Qualifications: Bachelor's degree and 1-3 years related experience writing hardware and software end user documentation and/or training; or equivalent combination of education and experience. Experience with Epic Editor (or other editing software) or XML, Adobe Acrobat, RoboHelp, and Adobe Photoshop preferred. Sample documentation work is required.
Travel: Light Travel
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Software Training
Implementation Associate
Provide systems training and implementation support for foodservice management systems. Extensive travel in US and Canada required (80%). Flexibility and ability to work independently a must. Experience in training/implementation systems or project planning an asset. Excellent communication skills necessary. Onsite foodservice or clinical nutrition background a plus. Relocation to Ithaca is not required.
Qualifications: Bachelor's degree preferred. Experience in training/implementation systems or project planning an asset. Excellent communication skills necessary. Onsite foodservice or clinical nutrition background a plus. Flexibility and ability to work independently a must.
Travel: Extensive travel in US and Canada required (80%).
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System Engineer-Webfood
Perform all aspects of Webfood implementations from site survey, information gathering, creating database, kiosk install, hardware and software install, and customer training. Customizing training based on client needs assessment by determining which functionality interests and meets the client's goals.
Qualifications: Bachelor's degree (BA or BS) from a college or university, or one or two years related expereince and/or training, or the equivalent combination of education and experience. Must have experience in training others, working with Window-based systems, computer systems support/implementation, and account/client management.
Travel: 50% to 75% travel required
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Marketing
Junior Graphics Designer
Design and produce web and print marketing materials for Student Advantage national Merchant Discount program, Off-Campus Advantage local merchant network programs and related products.

Areas of focus inlcude print layout and design, proof reading, web layout and design, brand management, typography, timeline management and project management. Will utilize QuarkXpress, InDesign, Photoshop layout templates to produce web and print layouts. Regularly develop on-line marketing campaigns including banners and various graphics. Manage overall logo database, archive and graphic standard folders. POSITION LOCATED IN BOSTON OFFICE.

Qualifications: Strong verbal and written communication skills. Superior project management skills. Strong organizational skills and attention to detail. Superior MAC design knowledge, as well as Windows-based applications including Word, Excel, and PowerPoint. Experience in graphics/design desired -- including Quark, Photoshop, InDesign, Illustrator, and Acrobat.

A Bachelor's degree in visual arts / design with approximatley 2 years of experience, or a combination of education and a miniumum of 3 years experience in a similar field.

Prior product marketing experience and university marketing experience is desirable. Macromedia Flash and Online portfolio a plus.

Travel: None
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Sales
Account Manager - College & University Market
Serves customers by selling Odyssey PCS and CS Gold products and meeting customer needs for the college and university markets. Position requires knowledge of PC’s and excellent communication skills. The territory is DE, MI, NJ, OH, and PA. Substantial travel required - 60%.
Qualifications: Bachelor's degree from a a four-year college or university; or one or two years related experience and/or training in the college and university market; or equivalent combination of education and experience. Prior sales experience also required.
Travel: 60%+
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Account Representative - Client Development
Serves customers by selling Odyssey PCS and CS Gold products to existing customers and meeting customer needs for the College and University Market. The individual in this position represents the CBORD foodservice products directly, and the full range of CBORD products indirectly. The positon is located in Ithaca, NY, but will be working with a national customer base.
Qualifications: Bachelor’s degree in a related field with or one to two years related experience; or equivalent combination of education and experience.

Candidates must have previous software sales experience in the foodservice, healthcare, or related markets; experience in foodservice technology, or a combination of the above. Also required is a strong knowledge of computers and experience with Word and Excel.

Travel: Negligible
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National Account Manager - Client Development
Serves customers by selling Foodservice Management Systems products and meeting customer needs for the Healthcare market. The National Account Manager represents CBORD foodservice products directly, and the full breadth of CBORD products indirectly.

This position is located in Ithaca, NY and it is a "road warrier" position with about 60% travel.

Qualifications: Bachelor's degree with one or two years of experience and/or training; or an equivalent combination of education and experience.

This position requires previous software sales experience in the foodservice, healthcare, or related markets; experience in foodservice technology, or a combination of the above. All candidates must have knowledge of computers and strong experience with Word and Excel.

Travel: 60%
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Regional Sales Manager
Promotes Odyssey PCS and CS Gold products to new card system customer accounts for the college and university markets. The Regional Sales Manager represents the CBORD family of systems directly, and the full range of CBORD products indirectly within a geographic territory. This territory includes: AK, AZ, CA, CO, HI, ID, IA, KS, MN, MT, MO, NE, NV, NM, ND, OR, SD, UT, WA, WY, Alberta, British Columbia and Saskatchewan. Experience in higher education administration desired. Substantial travel required - 60%.
Qualifications: Bachelor's degree from a four-year college or university; or one or two years related experience and/or training; or equivalent combination of education and experience.
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Accounting
Billing Specialist
Maintain and bill customer license fees, products, and services to large customer base using Great Plains. Must enjoy detail work. Will participate in monthly financial statement preparation.
Qualifications: A two-year accounting degree and one year related work experience in the accounting field preferred. Position requires excellent communication skills, good working knowledge of Excel, strong customer service background, and a general knowledge of accounting. Experience with account reconciliations preferred.
Travel: Negligible
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Administrative Support
Administrative Specialist
As a member of the Sales Administrative Team, this person will focus on the tasks required during the sales process prior to receiving an order/contract. The incumbent will work closely with the sales reps to manage the pre-order sales-related tasks. They will also provide backup to the Sales Support team. Functions will include first line of support to the sales team; preparing and formatting quotes; reviewing quotes for accuracy and completeness; entering quotes into a forecasting database; preparing literature packets, preparing contracts and addenda; preparing contract cover sheets; and possibly preparing daily check deposits.
Qualifications: An Associates degree and/or four years of experience in a similar position. Excellent Word and Excel skills are necessary. Excel expertise must be, at a minimum, at the intermediate to advanced level. Candidates need to possess the ability to focus on details and follow through on complex projects. Past experience with projects and being able to complete them efficiently and accurately is also a requirement for this position.
Travel: Negligible
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Order Processing Specialist
Manage the sales order from start to finish. Work closely with the account representatives, sales administration, implementation teams, contract administration, accounting, and hardware operations. Review order packet and follow-up with any questions. Reconcile quote, contract and purchase order. Distribute order with accompanying documents to the designated groups. Modify orders based on request change orders from customer or implementation based on established guidelines. Release orders based on established guidelines and process credits. Provide information to the Database group to set up customers and new contacts for bill to/ship to.
Qualifications: Possess an Associates degree and/or four years similar experience. Experience with PC computers, word processing and CBORD system and possess excellent data entry skills. Experience in a team environment and ability to work autonomously. Must possess ability to focus on details and follow through on complex projects. Manage and complete projects efficiently and accurately. Organize and set priorities effectively.
Travel: None
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Job Listings Last Revised Monday September 29, 2008
The CBORD Group is a progressive, industry leading business which develops computer information systems for the administration of onsite food service, housing, access and privilege controls, and related auxiliary functions. We are an Equal Opportunity Employer. Please send your resume and cover letter through one of the following methods:
  Email: jobs@cbord.com
Fax: 607.257.1902
Mail: The CBORD Group, Inc.
Attn: Lisa Patz
Human Resource Dept.
61 Brown Road
Ithaca, NY 14850
Ithaca has been named "America's most enlightened town" by Utne Reader, one of Relocate America's Top 10 places to live in 2007, one of Forbes magazine's Smartest Cities in America, and was voted as "Best Emerging City" in 2004 by Cities Ranked and Rated, by Bert Sperling and Peter Sander.

Please no 'walk-ins' allowed, you must schedule an interview in advance.

The CBORD Group offers a full range of benefits.

“I have been going to the UGC for a long time. I enjoy seeing and networking with the CBORDians and with other users. It is a great time to talk about the product and learn how other users use it. I always come away with good information. I also feel the caucus session is instrumental in how we shape the product. It is a great time to give feedback and new ideas.”

— UGC 2007 attendee

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